Flowbox studio managed UGC services

Boost your UGC results with a dedicated team

Your team knows UGC drives results, but the work piles up faster than the headcount can keep up. Flowbox Studio is your managed UGC services team: we handle setup, content moderation, creator management, and strategy so you go live faster and activate campaigns at scale.

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Trusted by IKEA, G-Star, PXP, Fjällräven, and 1000+ consumer brands across 40 markets

Who is Flowbox Studio for?

Brands with no UGC strategy in place

You have the platform, but you need a plan to activate your community and prove ROI to leadership.

Small teams managing large content volumes

Too much UGC coming in, not enough hands to moderate, tag, connect to products and distribute it.

Brands launching or migrating platforms

Technical setup and implementation keep stalling because your dev team has other priorities.

Expert support across every stage of your UGC workflow

Keep your UGC moderation pipeline running without lifting a finger

Daily content moderation is essential but time-consuming even with the most effective tools. Flowbox Studio’s content operations team reviews incoming UGC against your brand guidelines, tags products, manages media rights requests, and distributes curated content to your flows. Your galleries stay fresh, compliant, and shoppable without adding hours to your team’s week.

“We’re very satisfied, cooperating with Flowbox has been great. We have a good dialogue with the client success team at Flowbox, they understand our business, which is important for us. If we have a question, they quickly answer.”

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Build a UGC strategy that turns followers into creators

An effective strategy is the best place to start. Flowbox Studio delivers a tailored social media strategy that defines how your brand reaches its audience, a community activation strategy that turns passive followers into active advocates, and a UGC creators strategy that structures when and how to recruit, brief, and manage the best fits through Flowbox’s influencer marketing platform.

“We care for long-term relationships and cooperation and look for partners with the same values. We find the Flowbox team very communicative and open to suggestions. Technical support is fast and helpful, and together with the Customer Success team, we have the chance to discuss and launch new features and adjustments which help us in our daily work with the tool. The whole team we work with are great specialists and really nice people, who listen to customer needs.”

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Go live faster with expert Flowbox setup and onboarding

Your team shouldn’t spend time figuring out technical integrations. Flowbox Studio’s onboarding specialists handle flow design, CSS development, and eCommerce implementation from day one. Whether you’re launching on Shopify, Magento, Salesforce Commerce Cloud, WooCommerce or VTEX, Flowbox Studio gets you managing your creator collaborations or distributing UGC on schedule.

"El equipo responde muy rápido en el chat. Son capaces de resolver nuestros problemas, entienden mis preocupaciones y han contestado todas las preguntas que les he hecho. Hemos tenido reuniones de seguimiento, y nos ayudan a conocer mejor las estadísticas, la plataforma y cómo podemos sacar aún más partido a Flowbox."

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Prove the value of your UGC investment with clear reporting

Your team knows UGC is working, but you can’t prove it to leadership. Flowbox Studio provides quarterly performance reports with actionable insights. Your dedicated team analyses what’s working, identifies opportunities to improve, and delivers recommendations you can act on immediately. Combined with our built-in analytics dashboards, our reporting ensures every decision is backed by real performance data from your community.

“The incoming content is getting more and more qualitative, frankly. And we know this is directly linked to the flows present on our sites. We can talk about the average order size, which has increased since we started using Flowbox. We estimate today an average order size uplift of 49%. In size, but also in value, the average order value has also gone up by 50%.”

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Why choose Flowbox Studio?

Accelerate your launch

Flowbox's onboarding specialists configure your flows, add your catalogue, and handle your eCommerce integration. Go live in a matter of days.

Grow your results

Our strategists build your social media, community activation, and content creator plans, then run ongoing moderation to keep your UGC pipeline delivering.

Retain what you've built

Flowbox Studio's experts provide regular performance reporting, strategy reviews, and hands-on content operations, turning platform investment into long-term value.

FAQs

Frequently asked questions about Flowbox Studio managed services.

What is Flowbox Studio?

Flowbox Studio is a dedicated managed UGC services team within Flowbox. It handles the platform work your team doesn't have time for: onboarding, content moderation, creator management, strategy, CSS customisation, eCommerce implementation, and performance reporting. Flowbox Studio works alongside your existing team to help you go live faster, activate UGC and influencer campaigns at scale, and deliver measurable results.

Who is Flowbox Studio for?

Flowbox Studio is designed for Marketing, eCommerce, and Social Media teams that use the Flowbox platforms but lack the bandwidth or technical resources to operate them at full potential. It's particularly valuable for brands with small teams managing large content volumes, brands launching Flowbox for the first time and wanting expert-led setup, and companies that need implementation support.

Is Flowbox Studio a separate product from Flowbox platforms?

No, Flowbox Studio is a service layer on top of Flowbox platforms, not a separate product: you continue using the same UGC management, influencer marketing, and ratings and reviews tools, and Flowbox Studio simply provides expert hands to help you get more from them. You need to be a platform user to get access to Flowbox Studio services.

What ongoing services does Flowbox Studio offer?

Flowbox Studio offers three ongoing service lines: content moderation (daily UGC review, product tagging, rights management, and distribution to flows), content creators management (influencer recruitment, campaign strategy, briefing, and KPI tracking), and performance reporting (quarterly or monthly reports with insights and actionable recommendations). Each service is available as a standalone package or combined.

What one-time services are available?

Flowbox Studio offers a range of project-based engagements including social media strategy, community activation strategy, content creators strategy, extended and premium onboarding, implementation support (for Shopify, WooCommerce, GTM, and other eCommerce platforms), eCommerce migration support, CSS customisation, manual and bulk content uploads, and flow design and implementation strategy. Each engagement delivers a clear set of outputs within a defined scope.

How does content moderation work?

Flowbox Studio's content operations team reviews all incoming UGC against your brand guidelines, approving or rejecting content, tagging products, sending media rights requests, and distributing curated content to your website flows. You receive regular reviews of your moderation guidelines with recommendations for updates as your content strategy evolves.

How does pricing work for Flowbox Studio services?

All Flowbox Studio services use fixed-fee pricing, so there are no surprises. Your Customer Success Manager works with the Flowbox Studio team to scope the engagement and provide a fixed quote before any work begins. Custom packages are available on request. Contact us for a tailored proposal.

Does Flowbox Studio replace my Customer Success Manager?

Flowbox Studio works alongside your CSM, not in place of them; your CSM remains the primary relationship owner, while Flowbox Studio handles the operational and strategic execution work that falls outside the scope of standard customer success. Think of Flowbox Studio as an extension of your team that works alongside your CSM to accelerate results.

Can I combine multiple Flowbox Studio services into a single package?

Yes, Flowbox Studio offers pre-built bundles (such as the Easy Go Live package for brands with aggressive timelines, or the Tech Support package for implementation-focused needs) and fully custom packages. Your CSM can help identify the right combination based on your goals and budget.

How quickly can Flowbox Studio get my brand live?

With Flowbox Studio's premium onboarding and implementation support, brands typically go live in days. The exact timeline depends on the complexity of your eCommerce setup and the number of flows you need. Flowbox Studio handles flow design and technical implementation so your internal team isn't the bottleneck.

What eCommerce platforms does Flowbox Studio support for implementation?

Flowbox Studio provides implementation and migration support for all platforms Flowbox integrates with, including Shopify, Magento, WooCommerce, Salesforce Commerce Cloud, PrestaShop, VTEX, Shopware, BigCommerce, SAP Commerce Cloud, and generic JavaScript implementations. If your platform isn't listed, get in touch to discuss your setup.

How is Flowbox Studio different from a UGC agency?

Flowbox Studio is a platform operations team, not a UGC agency: where agencies focus on sourcing creators and producing content, Flowbox Studio handles the day-to-day work of running the Flowbox platforms (moderation, rights management, flow setup, implementation, campaign briefing, creator payments) and builds the strategies that make your UGC programme effective. Because Flowbox Studio sits inside Flowbox, the team has direct access to your account, your data, and the engineering team behind the platform.