Flowbox respects your privacy and is committed to maintaining a high level of security and integrity regarding your personal data. The company is also committed to ensuring that processing is carried out in accordance with the general data protection regulation (GDPR).

If you have any questions regarding the Company’s privacy policy, please don’t hesitate to contact us by sending an email to

What is GDPR?
The General Data Protection Regulation (GDPR) is a regulation in EU law on data protection and privacy in the European Union (EU) and the European Economic Area (EEA). The regulation was approved by the EU Parliament in 2016 and came into effect on 25 May 2018. The GDPR’s primary aim is to give individuals control over their personal data and to simplify the regulatory environment for international business by unifying the regulation within the EU.

What is personal data?
Personal data denotes any information that allows for the directly or indirect identification of a person. This includes name, an email address, bank details, an IP address or a social media post.

Art. 4 GDPR: ‘personal data’ means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person; Source:

Flowbox is GDPR compliant since May 25, 2018
Since 25 May 2018, our platform is entirely compliant with GDPR requirements. As a client, you can trust that your customers’ data privacy is protected and that their data is handled and processed with high standards according to the GDPR. We have procedures for how to handle the data and have functions in the platform that make it possible to find all data that can be traced to a physical person.

Transfer of personal data to third countries
All personal data processed on behalf of the client is stored with Amazon in Flowbox databases located in the AWS virtual private cloud. If we need to transfer personal data outside EU/EEA we will do so based on an appropriate transfer mechanism, such as standard contractual clauses.

Contact information
Do not hesitate to contact Flowbox if you have any questions about the processing of your personal data or if you wish to exercise your rights under GDPR or applicable legislation.

Flowbox’s contact information:
Flowbox AB
Postal address: Riddargatan 17D, 114 57 Stockholm, Sweden
Email address: