What is Flowbox Studio?
Flowbox Studio is a dedicated managed UGC services team within Flowbox. It handles the platform work your team doesn't have time for: onboarding, content moderation, creator management, strategy, CSS customisation, eCommerce implementation, and performance reporting. Flowbox Studio works alongside your existing team to help you go live faster, activate UGC and influencer campaigns at scale, and deliver measurable results.
Who is Flowbox Studio for?
Flowbox Studio is designed for Marketing, eCommerce, and Social Media teams that use the Flowbox platforms but lack the bandwidth or technical resources to operate them at full potential. It's particularly valuable for brands with small teams managing large content volumes, brands launching Flowbox for the first time and wanting expert-led setup, and companies that need implementation support.
Is Flowbox Studio a separate product from Flowbox platforms?
No, Flowbox Studio is a service layer on top of Flowbox platforms, not a separate product: you continue using the same UGC management, influencer marketing, and ratings and reviews tools, and Flowbox Studio simply provides expert hands to help you get more from them. You need to be a platform user to get access to Flowbox Studio services.
What ongoing services does Flowbox Studio offer?
Flowbox Studio offers three ongoing service lines: content moderation (daily UGC review, product tagging, rights management, and distribution to flows), content creators management (influencer recruitment, campaign strategy, briefing, and KPI tracking), and performance reporting (quarterly or monthly reports with insights and actionable recommendations). Each service is available as a standalone package or combined.
What one-time services are available?
Flowbox Studio offers a range of project-based engagements including social media strategy, community activation strategy, content creators strategy, extended and premium onboarding, implementation support (for Shopify, WooCommerce, GTM, and other eCommerce platforms), eCommerce migration support, CSS customisation, manual and bulk content uploads, and flow design and implementation strategy. Each engagement delivers a clear set of outputs within a defined scope.
How does content moderation work?
Flowbox Studio's content operations team reviews all incoming UGC against your brand guidelines, approving or rejecting content, tagging products, sending media rights requests, and distributing curated content to your website flows. You receive regular reviews of your moderation guidelines with recommendations for updates as your content strategy evolves.
How does pricing work for Flowbox Studio services?
All Flowbox Studio services use fixed-fee pricing, so there are no surprises. Your Customer Success Manager works with the Flowbox Studio team to scope the engagement and provide a fixed quote before any work begins. Custom packages are available on request. Contact us for a tailored proposal.
Does Flowbox Studio replace my Customer Success Manager?
Flowbox Studio works alongside your CSM, not in place of them; your CSM remains the primary relationship owner, while Flowbox Studio handles the operational and strategic execution work that falls outside the scope of standard customer success. Think of Flowbox Studio as an extension of your team that works alongside your CSM to accelerate results.
Can I combine multiple Flowbox Studio services into a single package?
Yes, Flowbox Studio offers pre-built bundles (such as the Easy Go Live package for brands with aggressive timelines, or the Tech Support package for implementation-focused needs) and fully custom packages. Your CSM can help identify the right combination based on your goals and budget.
How quickly can Flowbox Studio get my brand live?
With Flowbox Studio's premium onboarding and implementation support, brands typically go live in days. The exact timeline depends on the complexity of your eCommerce setup and the number of flows you need. Flowbox Studio handles flow design and technical implementation so your internal team isn't the bottleneck.
What eCommerce platforms does Flowbox Studio support for implementation?
Flowbox Studio provides implementation and migration support for all platforms Flowbox integrates with, including Shopify, Magento, WooCommerce, Salesforce Commerce Cloud, PrestaShop, VTEX, Shopware, BigCommerce, SAP Commerce Cloud, and generic JavaScript implementations. If your platform isn't listed, get in touch to discuss your setup.
How is Flowbox Studio different from a UGC agency?
Flowbox Studio is a platform operations team, not a UGC agency: where agencies focus on sourcing creators and producing content, Flowbox Studio handles the day-to-day work of running the Flowbox platforms (moderation, rights management, flow setup, implementation, campaign briefing, creator payments) and builds the strategies that make your UGC programme effective. Because Flowbox Studio sits inside Flowbox, the team has direct access to your account, your data, and the engineering team behind the platform.