Flowbox respects your privacy and is committed to maintaining a high level of security and integrity regarding your personal data. The company is also committed to ensuring that processing is carried out in accordance with the general data protection regulation (GDPR).
If you have any questions regarding the Company’s privacy policy, please don’t hesitate to contact us by sending an email to [email protected].
The General Data Protection Regulation (GDPR) is a regulation in EU law on data protection and privacy in the European Union (EU) and the European Economic Area (EEA). The regulation was approved by the EU Parliament in 2016 and came into effect on 25 May 2018. The GDPR’s primary aim is to give individuals control over their personal data and to simplify the regulatory environment for international business by unifying the regulation within the EU.
Personal data denotes any information that allows for the directly or indirect identification of a person. This includes name, an email address, bank details, an IP address or a social media post.
Art. 4 GDPR: ‘personal data’ means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person; Source: https://gdpr-info.eu/art-4-gdpr/
Since 25 May 2018, our platform is entirely compliant with GDPR requirements. As a client, you can trust that your customers’ data privacy is protected and that their data is handled and processed with high standards according to the GDPR. We have procedures for how to handle the data and have functions in the platform that make it possible to find all data that can be traced to a physical person.
All personal data processed on behalf of the client is stored with Amazon in Flowbox databases located in the AWS virtual private cloud. If we need to transfer personal data outside EU/EEA we will do so based on an appropriate transfer mechanism, such as standard contractual clauses.
When you upload media (such as photos, videos, or other files) via a Flowbox-powered uploader, the content and any personal data you provide (e.g., name, email address) are collected on behalf of the organisation operating the website where the uploader is embedded (the “Data Controller”). Flowbox AB acts solely as a Data Processor, providing the technical infrastructure to store, process, and display the uploaded media in accordance with the instructions of the Data Controller.
Your uploaded media and personal data will be used only for the purposes defined by the Data Controller. These purposes may include reviewing your submission, publishing it publicly on their channels, and managing related campaigns. Flowbox retains this data only for as long as required to provide the service or as instructed by the Data Controller.
You have the right to request access, correction, deletion, restriction, or portability of your personal data, and to object to its processing, by contacting the Data Controller directly. For questions specifically about Flowbox AB’s role as a processor, you may contact us at [email protected]. You also have the right to lodge a complaint with your local data protection authority.
Do not hesitate to contact Flowbox if you have any questions about the processing of your personal data or if you wish to exercise your rights under GDPR or applicable legislation.
Flowbox’s contact information:
Flowbox AB
Postal address: Olof Palmes Gata 11, 111 37 Stockholm, Sweden
Email address: [email protected]